Mifo O5 PLUS Gen 2 [2023] Smart True Wireless Bluetooth 5.2 Earbuds
![Mifo O5 PLUS Gen 2 [2023] Smart True Wireless Bluetooth 5.2 Earbuds](http://mifo.ae/cdn/shop/products/SKU-featured-MifoO5Touch_bdf4265e-e229-4dff-8f3d-913ca44fd9da.png?v=1677766257&width=360)
The Most Advance Earbuds for Active Movers
What's inside the box
- Updated for 2023, We're introducing significant enhancements to the global sensation, the O5 PLUS Gen 2 true wireless model by Mifo. The O5 Gen 2 now boasts superior sound, USB-C fast charging, a power bank feature to charge your other devices, and a convenient transparency mode to tap into the sounds around you!
- Transparency mode allows you to hear the world around you with a tap. Press the function button on either earbud for 1 second to amplify ambient noise. Perfect for runners who need to hear oncoming vehicles, or for environments where conversation may happen.
- Power bank keeps you fully charged. Plug your phone into the included USB-C case and use it to recharge. Each charging case has enough power to completely recharge your smartphone from zero at least one time. Earbuds that power your workout, and your devices.
- Machined aluminum construction achieves beauty and durability that other true wireless earbuds simply can't match. The extra smooth aluminum charging case slips easily in and out of pockets, bags, and storage compartments without risk of damage.
- Waterproof IPX 7 nanocoating provides complete protection from rain, sweat, and even full submersion under water for 30 minutes, up to 1 meter. Corrosion resistant coated aluminum refuses to rust or tarnish. (Not applicable for the case, Earbuds only)
- Bluetooth 5.2 wireless provides up to 12 meters of distance with no distortion and perfectly synchronized zero drop signal.
- Intelligent Bluetooth pairing means you simply take one or both earbuds out of the charging case to automatically pair to your preferred devices.
- Independent usage and voice functions with multi-microphone technology. Use one or both earbuds to make and receive calls with tap to control functionality. Tap to adjust music, answer or swap calls, and activate voice commands.
- Included 2600 mAh charging case with rapid restore charging provides an added 150+ hours of active use battery life.
Defective or Unopened 30-Day Product Return Policy
At Mifo, we strive to hit the mark on every order. If your product is defective or has not been opened (meaning the shrink wrap seal is intact), we make it easy for you to return within 30 days of purchase. Simply contact us with your order number and a description of the problem. You'll need to return item(s) to our UAE-based returns center by contacting our support team before we issue a full refund. Our returns team will provide you with detailed instructions upon approval of the return request.
Opened 30-Day Product Return Policy
We want all of our customers to be happy, and so we offer options for products you have opened and used, but no longer want within 14 days of purchase. We cannot offer full refunds for opened products that are otherwise functional per original manufacturer standards, even if you only used the product once.
We are a business that has to pay for research and development, employees, warehouses, suppliers, and shipping companies to bring products from the world to your door. When you return a fully functional product from mifo.ae we must take the following steps at our cost:
- Remove and inspect the item and all accessories at our UAE-based returns center
- Clean and sanitize the item and all accessories, and remove any traces of wear and tear
- Wipe onboard memory and reset all software settings to default
- Replace the packaging and repack the item
- List and market the item on secondary markets for sale as an open box item
- Pack and ship the item to the new customer
To offset these costs we may, at our discretion, offer refunds for opened products minus restock fees to cover the above according to the following fee schedule:
- Mifo O5 Plus Gen 2 Touch and Mifo Sportset: 10%
- Other Products: 15%
If you would like to return an opened product within 30 days of purchase, simply call, email, or live chat with your order number and a description of the problem. You'll need to return item(s) to our UAE-based returns center before we issue a refund minus any restock fees. Our returns team will provide you with detailed instructions upon approval of the return request.
Please review the below rules and restrictions. We will not offer refunds that fall outside this policy under any circumstances.
Refunds and Returns Rules and Restrictions
These are Mifo's (“Mifo”, “we” or “our”) Overall Return Guidelines applicable only to products purchased by you directly from the mifo.ae website. All returns must meet the overall guidelines in order for the individual return policy to apply.
Returns for refund may be subject to a restocking fee. Restocking fees are based on product category as a percentage of the total purchase price at the time of the purchase and are as follows:
- Mifo O5 Plus Gen 2 Touch and Mifo Sportset: 10%
- Other Products: 15%
We strive to offer the lowest prices possible on quality products. However, there may be times when lower prices exist for the same goods on other on and offline retailers. We do not offer price matching or authorize returns based on customers finding a lower price for the same or similar goods. We encourage all customers to do thorough price comparison research before making a purchase.
All products that are new with the retail packaging never opened can be returned to Mifo within 30 days with the exception of items marked as on sale or final sale. Once we have inspected the returned goods we will issue a full refund minus the cost of shipping. Returns must be sent to our UAE-based returns center. For complete return information, please contact customer support.
Products that are received by mifo in any of the following conditions are not eligible for return and may be rejected:
- Any product not purchased directly from mifo.ae.
- Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection).
- Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Refund returns received in this condition may incur a restocking fee or be rejected.
- Any product from which the UPC code has been removed from its packaging.
- Any product that exhibits physical damage.
- Any product for which you have submitted a mail-in rebate or displays an online sale price or rebate at the time of purchase.
- Any product which appears tampered, customized, or altered in any way.
Sincerely,
The mifo.ae Team
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